Cookie policy

This Cookie Policy was last updated on 4. September 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://zoehelali.com/en (hereinafter: "the website") uses cookies and other related technologies (for convenience, all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or pixel tag) is a small, invisible piece of text or an image on a website that is used to monitor traffic on that website. To do this, various pieces of data about you are stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website function correctly and that your user preferences are remembered. By setting functional cookies, we make it easier for you to use our website. This means you do not need to enter the same information repeatedly when visiting our website and, for example, the items remain in your shopping basket until you have completed your payment. We may set these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/tracking cookies are cookies or any other form of local storage used to create user profiles in order to display adverts or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Instagram and Facebook to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Instagram and Facebook. This content is embedded with code derived from Instagram and Facebook and places cookies. This content might store and process certain information for personalised advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymised as much as possible. Instagram and Facebook is located in the United States.

6. Cookies stored

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save settings", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights regarding personal data

You have the following rights in relation to your personal data:

• You have the right to know why your personal data is required, what will happen to it, and how long it will be retained.
• Right of access: You have the right to access your personal data held by us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to data portability: you have the right to request all your personal data from the data controller and to transfer it in its entirety to another data controller.
• Right to object: you may object to the processing of your data. We will comply with this, unless there are legitimate grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Zoe Helali
c/o doc4pets GmbH, Bergwaldstraße 30, 76227 Karlsruhe
Germany
Website https://zoehelali.com/en
Email: info@ex.comzoehelali.com

This Cookie Policy was synchronised with cookiedatabase.org on 3. September 2026.